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Please wait while processing the payment details... (hangs) | |||
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#1
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Please wait while processing the payment details... (hangs)
When I run a CC through the X-Payments (1.0.6 on 4.5.4), it hangs at this-
Please wait while processing the payment details... It never completes. I've checked the forums and haven't really seen a solution. Any ideas? |
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#2
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Re: Please wait while processing the payment details... (hangs)
Wow, I always seem to post too soon.
I made sure the "lite" interface was turned off on both the XP and the store admin. I just installed Altered Cart's One Page Checkout, and the X-Payments module. I'm using the "DEFAULT" template in XP. The Altered Cart one isn't showing up. The only issue I'm having is from the X-Payments so I'll redirect that to the proper person. |
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#3
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Re: Please wait while processing the payment details... (hangs)
I see you are using self-installed download-able X-Payments as we do not have such issues with hosted X-Payments plans.
What payment processor are you using? This may be similar to a problem explained at http://help.x-cart.com/index.php?title=X-Payments:User_manual#CyberSource_Internal_Error i.e. some security or key file needed for a payment integration is not readable by web server daemon on your server.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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