SSL not working in mobile mode

xanadude · #1 11-19-2014, 11:40 AM

My store is showing the https (SSL) areas in browser as a problem YOUR CONNECTION IS NOT PRIVATE
even thought the cert is there

in normal browser it seems ok

Any Ideas please

qualiteam · #2 11-21-2014, 05:42 AM

Hi!

My FireFox doesn't say it for your site (wemakeanyshirt.com).
Instead, it shows the black lock icon near the domain name with a message like "validated by Comodo CA Limited".

Google Chrome displays the green lock icon and say that the certificate is OK either.

elmirage001 · #3 11-21-2014, 06:14 AM

My iPhone is showing the "Lock" on the checkout page with no errors

xanadude · #4 11-21-2014, 11:49 AM

This is weird as I am getting customers showing unsecure.....
I have also seen the unsecure on my android phone and also in firefox......

I know my store is screwed since the problem with the amazon CDN and no fix from xcart. Im left with random problems and a store I cant upgrade any more......................

Quote:

Originally Posted by elmirage001

My iPhone is showing the "Lock" on the checkout page with no errors

tony_sologubov · #5 11-24-2014, 05:27 AM

Hi!

Could you please ask your customers who are experiencing the trouble to send a snapshot of this problem?My iPhone shows the lock at check as well.

Tony.

shaz · #6 03-30-2015, 03:21 PM

I'm getting the same issue. Android shows SSL as insecure yet desktop version shows secure and is using SHA256.

Is there a solution? I'll pm some screenshots in the interim.

version: 4.4.4 + xcart mobile

InclusiveHost-John · #7 03-31-2015, 07:18 AM

Shaz, are you able to post your URL so we can confirm the SSL is installed correctly? Sometimes the CA bundle is missing from the install and can cause issues like that.

shaz · #8 03-31-2015, 01:45 PM

Thanks John, you were correct! All fixed.

After the last chrome/mobile issue I incorrectly assumed it was something to do with that.