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Shopping cart software Solutions for online shops and malls | ||||||||||
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#21
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Re: Websitecm - real company or scam?
@Sophie
Mmmm, lets see shall we "...childish and unprofessional emotional behaviour..." It is you that is shouting and angry. Done business with Jon for years now and NEVER a problem. Mods are great, good value and work. Customer Service is First Class. Get over the "no phone number" - if this is how you behave on a forum, in writing, I would hate to have a phone call from you - just sayin... You have only 3 posts so far here and they are all angry - I would have a lie-down and think your attitude through. carpeperdiem is another helpful guy here and always polite and willing to help, so I have no idea why you have unleashed on him? BTW I have NEVER spoken to Jon or Carpeperdiem - come to think of it I have never seen or had voice communication from anyone,ever regarding anything x-cart. Hope that your day gets better? Kind regards
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X-Cart Pro 4.7.12 Active and working great with reBOOT-reDUX X-Cart Pro 4.6.6 Retired after 6 years of first class service X-Cart Pro 4.1.7 Retired after 9 years of first class service Apache: 2.4.25 PHP: 7.4.5 MariaDB: 10.1.44 Arch: x86_64 |
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#22
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Re: Websitecm - real company or scam?
Times have changed. In addition to phone, fax and email, there is now facebook, twitter, fb messaging, skype, text, forums, live chat etc. and companies put a lot more effort to make information available on the web and want people to read that content instead of just picking up a phone.
As stated with carpediem's post about Facebook, phone support is less cost effective and is now often reserved by online companies for the biggest spenders; too often people pick up the phone and expect consulting for free. We offer phone support if requested by email for a specific purpose. With our new offerings coming this summer I will be providing a direct phone line for clients who work with us on a monthly retainer. I will not be offering phone support to the general public. |
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