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  #191  
Old 04-22-2014, 02:07 AM
  chamberinternet's Avatar 
chamberinternet chamberinternet is offline
 

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Default Re: X-Cart Mobile module released

Just a quick update - managed to just try it now and you're right Sue.

Using the Real-Time option within Google Analytics - When using the mobile skin, I can only get it to record the homepage, cart, login, register, contact us and static content pages.

However on the static pages - I had to refresh the page before it got tracked - which is no good.

Product page views are not being tracked either.

Any ideas XC/Qualiteam?

Shafiq :sK
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  #192  
Old 04-22-2014, 03:39 AM
 
suehamil suehamil is offline
 

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Default Re: X-Cart Mobile module released

Hi Shafiq
Thank you so much for taking the time to check. I've had this issue raised with qualiteam support for some time now and they have been trying to suggest it's related to customisations with my cart, which I was already fairly sure it wasn't, so it's good to have further back up information.
I'll let you know what they say next.
Sue
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  #193  
Old 04-22-2014, 03:42 AM
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Default Re: X-Cart Mobile module released

Hi Sue ...

The site i'm testing with has a number of customizations and have all been developed by X-Cart
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  #194  
Old 04-22-2014, 03:46 AM
 
suehamil suehamil is offline
 

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Default Re: X-Cart Mobile module released

Hi Shafiq
I could go along with the customisations logic if it wasn't for the fact that the desktop version of the site gets tracked perfectly by google real time. I tested them 'side by side' following the same route from a PC set up and a mobile set up.

Sue
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  #195  
Old 04-22-2014, 03:48 AM
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Default Re: X-Cart Mobile module released

When I think about it now Sue - Our Mobile version has zero customizations - Only the cosmetics have been changed in terms of logo and colours.
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  #196  
Old 04-22-2014, 12:26 PM
 
suehamil suehamil is offline
 

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Default Re: X-Cart Mobile module released

Hi Shafiq
Likewise, I've made no customisations to the mobile version either, beyond the logo etc.
Sue
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  #197  
Old 04-22-2014, 02:30 PM
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Default Re: X-Cart Mobile module released

Very nice.
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  #198  
Old 04-22-2014, 03:50 PM
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Default Re: X-Cart Mobile module released

I had Analytics issues with the mobile skin too but unfortunately I don't remember all the details of the problem. I pulled out the default analytics from X-Cart entirely and then manually added them into a common .tpl file.
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  #199  
Old 04-23-2014, 04:23 AM
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chamberinternet chamberinternet is offline
 

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Default Re: X-Cart Mobile module released

I was thinking of adding the analytics code in /skin/common_files/modules/xcart_mobile/customer/home.tpl - But not exactly sure where to add it.

The content of home.tpl is as follows:

Code:
{* $Id: home.tpl 63 2012-10-30 11:56:13Z skot $ vim: set ts=2 sw=2 sts=2 et: *} {if !$is_ajax_request} <!DOCTYPE html> {config_load file="$skin_config"} <html xmlns="http://www.w3.org/1999/xhtml"> <head> {func_mobile_clear_modules} {include file="customer/service_head_mobile.tpl"} </head> <body> {/if} {include file="customer/page.tpl"} {if !$is_ajax_request} {load_defer_code type="js"} {load_defer_code type="css"} </body> </html> {/if}

Noticed the {if !$is_ajax_request} coding which is probably causing the analytics code not to load on all pages.
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MySQL 5.6.37
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  #200  
Old 04-23-2014, 04:56 AM
 
suehamil suehamil is offline
 

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Default Re: X-Cart Mobile module released

Hi
Yes, i also thought the {if !$is_ajax_request} might be part of the problem, asked via support but couldn't seem to get a straight answer.
Sue
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