X-Cart Mobile module released

chamberinternet · #**171** 03-19-2014, 12:24 AM

Quote:

Originally Posted by HeatherV

Hello all,
I have been reading this whole thread with interest. I have just installed the mobile module (well my developer has) and I wondered if anyone else had experienced loss of mobile data on Google analytics? If I am on real time on analytics it now doesn't show me if a mobile is on my site (so I guess it doesn't record this at all now?). If I switch from the mobile site to the desktop site it then shows on real time there is a mobile viewing the website.

Just checked the template files and /skin/common_files/modules/xcart_mobile/customer/service_js.tpl does call Google Analytics

Line 58

Code:

{if $active_modules.Google_Analytics and $config.Google_Analytics.ganalytics_version eq 'Asynchronous'}
  {include file="modules/Google_Analytics/ga_code_async.tpl"}
{/if}

Does the code above state that analytics will only kick in if you're running in Asynchronous mode?

suehamil · #**172** 03-19-2014, 03:54 AM

Hi
I'm Heathers developer.
In response to your question; we are using google async. Prior to the installation of x-cart mobile Heather was able to track in real time and record mobile visitors. It's only since the installation that this has disappeared.

I've run an eye over the code and everything seems to be in order.

Sue

chamberinternet · #**173** 03-19-2014, 04:36 AM

If you view the source code of the page (whilst in mobile mode) can you see the analytics code?

suehamil · #**174** 03-19-2014, 04:45 AM

Aha! No, using the firefox add-on to change the user agent to iphone3 the google analytics code disappears.
So should I remove the if completely or just take out the
and $config.Google_Analytics.ganalytics_version eq 'Asynchronous'
do you think doing either of these will mean that the visit will be logged as coming from a mobile?

chamberinternet · #**175** 03-19-2014, 04:48 AM

That's interesting ... Can you ensure that the option ' Google Analytics code version' within the X-Cart module is set to Asynchronous as well rather than 'Traditional'

See - http://awesomescreenshot.com/0492il1392

suehamil · #**176** 03-19-2014, 04:53 AM

Hi
I think we had this issue previously when dealing with the e-commerce tracking, the option to set to asynchronous isn't available in 4.4.4 gold so I had to do a bit of tweaking to get the async to work. Sorry off hand I can't remember exactly what I did, but I do know that currently both the ga_code_async.tpl and ga_code.tpl have the same content.

Sue

chamberinternet · #**177** 03-19-2014, 05:03 AM

Oh .. In which case just replace:

Code:

{if $active_modules.Google_Analytics and $config.Google_Analytics.ganalytics_version eq 'Asynchronous'}

with

Code:

{if $active_modules.Google_Analytics}

HTH

Shafiq :sK

suehamil · #**178** 03-19-2014, 05:24 AM

Thanks Shafiq
That's what I thought.
Thank you for all your help and taking the time.
Sue

chamberinternet · #**179** 03-19-2014, 05:26 AM

Great... I wasn't aware that 4.4.4 Gold didn't have the 'asynchronous' option.

suehamil · #**180** 03-19-2014, 05:30 AM

I think it was pre asynch