X-Cart forums

[rocky]

Hello, users of ABCR module!

In case some of you are not suscribed to our X-Cart blog, please let me inform you that a considerable update has been done to it:

http://blog.x-cart.com/mobile-admin-sales-advisor-x-cart-4.html

This time we added option "Save cart using AJAX". With this feature enabled, if only a valid email address is specified, the module will save the other fields the customer filled in on checkout page ( address, zip code, etc)

The "abandoned carts" list will now display not only email address, but also address info. It's especially useful if the customer preferred to checkout without account creation, and you have no record about him in database yet.

Feel free to update your ABCR modules. This feature is available for 4.4.x-4.6.x versions.

[herber@wirehub.nl]

The Abandoned Cart Reminder 4.6.3 package has been updated on June 10th.
However there is no change log. Is it necessary to update the module?

[suehamil]

Hi
I've just installed this module and have a small niggling problem, the 2 link texts in the Orders drop down don't show up in some situations. They show if I'm on either of the linked to pages i.e. Abandoned Carts shows on admin/abandoned_carts.php
Cart Recovery statistics on
admin/abandoned_carts_statistic.php

I've gone over all the files and patches and am pretty confident everything has been done correctly, the $lng are all in place.

Interestingly I don't have the problem on my local test set up.

Can anyone point me in a direction that I might try to resolve this, I'm out of ideas )

Thanks

Sue

[suehamil]

Hi
Regarding the question -

Originally Posted by [B

kevinrm[/b]]
For some reason, mine is not sending out the email automatically even though I have it set as such.

you replied

Originally Posted by rocky

As I can see you've already contacted us via HelpDesk and one of our support engineers provided you with a solution. Hope it helps. If not, please let us know.

I also have a similar problem, however no emails seem to be being sent, not manually or automatically. Is it possible to know the reply recieved via Helpdesk

Thanks
Sue

PS re my previous post, the link eventually appeared, I'm guessing it was a cache issue.

[herber@wirehub.nl]

I see that the 4.6.4 version of this plugin has been released, but the version information is incorrect.
In all files the Version is $Id$, so I can't see which files have changed.

Could this be corrected?

[microdaq]

Hello,

I have had this module installed over the last several months and have recovered 4 orders totaling around $6,000.00.

So the module has paid for itself.

I have implemented the sending out of emails automatically feature.

However, I am getting the following email message each time the cron is run.

"Reminder notification about the coming expiration of the authorization period"

How do I turn this email off? I only want abandoned cart emails to be sent out.



Steve

[random]

Originally Posted by microdaq

Hello,

I have had this module installed over the last several months and have recovered 4 orders totaling around $6,000.00.

So the module has paid for itself.

I have implemented the sending out of emails automatically feature.

However, I am getting the following email message each time the cron is run.

"Reminder notification about the coming expiration of the authorization period"

How do I turn this email off? I only want abandoned cart emails to be sent out.



Steve

Actually, that type of notifications is not related to Abandonded Cart Reminder module. It's a built-in feature to notifiy about orders with pre-authorized payments that are going to expire.

Unfortunately, there is no setting to disable these notifications, but you can ask support to modify the code or do it yourself:

1) Open file "include/func/func.payment.php"
2) Find the following code

    if (count($expired) > 0) {
        $mail_smarty->assign('orderids', implode(", ", $expired));
        func_send_mail(
            $config['Company']['orders_department'],
            'mail/order_preauth_expire_subj.tpl',
            'mail/order_preauth_expire.tpl',
            $config['Company']['site_administrator'],
            false
        );
        return func_get_langvar_by_name('txt_preauth_check_by_ttl', array('orders' => implode(", ", $expired)), false, true);
    }

3) Change it to

    if (count($expired) > 0) {
        return func_get_langvar_by_name('txt_preauth_check_by_ttl', array('orders' => implode(", ", $expired)), false, true);
    }

[microdaq]

perfect! just what I need.

Thanks for pointing me to the right direction.

Steve

[Kara]

We just installed Abandoned Cart and noticed that the subtotal in the AC admin isn't reflecting the actual subtotal in the cart. This is happening on items we've discounted. When customers receive the emails, they are seeing the prediscounted prices. How can this be fixed?

[xtech]

Hi,
I am running Abandoned Carts module in my x-cart Platinum 4.6.1.In the Abandoned Cart option there is an option to send an Auto generate coupon.When I am sending any coupon from Send Notification to Selected Cart Owner by selecting Attach Coupon option.Coupon is sending to customer but that coupon code when any customer wants to apply is showing coupon code will not apply.

Why this is happening? Is it any bug?

Thanks,
xtech