X-Cart forums

[kevinrm]

Great update, thank you!

[snowboard]

Hi Slava,

Thank you for the update, I look forward to testing it.

I have noticed that before the update to the module, as well as after, that if I try to reenable an email, that there is an error that says

Error: CouponExpire: The value of the couponExpire field must be greater than 1

even though the value is greater than 1.

I refresh the screen and the symbol to the left of the email is not green, but black, so it is not enabled.

When I try to disable it, it comes up with same message. So I can't enable or disable emails.

Can you please check this?

Thanks!

Dirk

[xplorer]

Originally Posted by snowboard

Error: CouponExpire: The value of the couponExpire field must be greater than 1
even though the value is greater than 1.

This is not happening on my local X-Cart 5.3.3.7 installation.
Please could you attach a screenshot of the page before you click the Save button and see the error message?
Also, are there any error messages in log files (the var/log/ directory)?

[snowboard]

Hi Slava,

I have the screenshot attached.

So when I try to enable the 2 emails, the message shows and messgaes are not enabled.

I looked at var/log/12 there is no error log entry.

Thanks,

[xplorer]

There should be no checkboxes in the left column (see the attached screenshot).
Do you see any JavaScript errors in the browser's developer console?
Also, what is your X-Cart version?

[qualiteam]

Originally Posted by snowboard

I have the screenshot attached.

Well, I've checked your screenshot and I see that there is a line with zero in the "Coupon Expire" field.
That's why the error message appears

[snowboard]

OK thanks for letting me know. The email with the zero in the expiry days had no coupon offered, however it must still look at the number there, even with no coupon. So I changed it to 1, and it now saves...

Just as another question, regarding people who unsubscribe, is the list of emails who unsubscribed visible in admin? Or is in the database? Thanks!

[qualiteam]

The list of unsubscribed emails is in the database only (the "xc_cart_reminder_unsubscribed" table).

I thought of displaying it in the backend, but didn't see reasons why it can be useful for the store owner - users had unsubscribed, so it doesn't make sense to send them more emails which they could consider SPAM.

[snowboard]

Hi Alex,

With the "abandoned cart" emails, my logo is stretched out from its original size of 220px to the full width of the email, which makes it huge and pixelated.

This does not seem to happen with order notification emails and other emails from x-cart, or with the default logo from x-cart.

Can you please let us jnow how to fix this?

Thanks!

Dirk

[xplorer]

Hello Dirk,

I'll check this.

Please follow this BugTracker ticket to receive updates on the issue:
https://bt.x-cart.com/view.php?id=49165