X-Cart forums

[aim]

Originally Posted by herber@wirehub.nl

I'm having customers with regular PayPal errors during payments.
This is the error in the log from today:


[code]21-Sep-2015 13:57:43 PAYMENTS message:
Payment processing failure.
Login: USERNAME_OF_CUSTOMER
IP: IP_OF_CUSTOMER
----
Payment method: PayPal Pro: ExpressCheckout
bill_output = Array
(
[cvvmes] => not set /
[code] => 2
[billmes] => Declined Status: Error: (Code: , Severity: )
)
original_bill_output = Array
(
[cvvmes] => not set /

 => 2
        [billmes] => Declined Status:  Error:  (Code: , Severity: )
    )
    responses of https requests = Array
    (
        [01-01-1970 01:00:00 1442836674] => Array
            (
                [0] => 0
                [1] => 
            )
    
    )
Request URI: /payment/payment_cc.php
Backtrace:
/www/shop/payment/payment_ccmid.php:460
/www/shop/payment/payment_ccend.php:48
/www/shop/payment/ps_paypal_pro_us.php:573
/www/shop/payment/ps_paypal_pro.php:128
/www/shop/payment/payment_cc.php:358

The payments come through eventually, I don't know whether this particular payment was done multiple times or just once & came through, but honestly I don't expect an error from PayPal at all.

Is there any way to find out what causes this error & get it fixed?

1)Add the code

define('PAYPAL_ADVANCED_DEBUG', 1);
define('PAYPAL_DEBUG', 1);

in your config.php

2)Analyze x-errors_paypal-<date>.php and x-errors_payments-<date>.php files

3)Remove the debug code

[herber@wirehub.nl]

Originally Posted by aim

1)Add the code

define('PAYPAL_ADVANCED_DEBUG', 1);
define('PAYPAL_DEBUG', 1);

in your config.php

2)Analyze x-errors_paypal-<date>.php and x-errors_payments-<date>.php files

3)Remove the debug code

Thank you, it has been added. Will leave it in there for now and see if it catches any strange errors.

The error I posted is also in there, which is quite an empty error
[code]
Payment method: PayPal Pro: ExpressCheckout
bill_output = Array
(
[cvvmes] => not set /
[code] => 2
[billmes] => Declined Status: Error: (Code: , Severity: )
)
original_bill_output = Array
(
[cvvmes] => not set /

 => 2
        [billmes] => Declined Status:  Error:  (Code: , Severity: )
    )
    responses of https requests = Array
    (
        [01-01-1970 01:00:00 1442836674] => Array
            (
                [0] => 0
                [1] => 
            )
    
    )

[BBM_]

Is anyone experiencing any cache issues with 4.7.3 and when stock is reduced to 0?

I have seen a few instances where stock is reduced to 0, yet the product still shows on the website even though out of stock items should not appear.

Clicking on the product does provide the usual out of stock message, but unless clear the x-cart cache directory it will continue to appear incorrectly within the category.

Thanks in advance.

[aim]

Originally Posted by BBM_

Is anyone experiencing any cache issues with 4.7.3 and when stock is reduced to 0?

I have seen a few instances where stock is reduced to 0, yet the product still shows on the website even though out of stock items should not appear.

Clicking on the product does provide the usual out of stock message, but unless clear the x-cart cache directory it will continue to appear incorrectly within the category.

Thanks in advance.

Could you check which cache is related to the problem
var/cache/smarty_cache/
or
var/cache/search_cache/
?

Thank you.

[amsruned]

How do I update from 4.6.1 to 4.7.x? I dont see any update scripts in my file area.

[aim]

Originally Posted by amsruned

How do I update from 4.6.1 to 4.7.x? I dont see any update scripts in my file area.

In two steps

1) 4.6.1-4.7.1
2) 4.7.1-4.7.x

There is should be a link `Upgrades` in your help desk.