X-Cart forums

[AnneQuade]

I even deleted the previous app and recreated the app over again following the instructions and it still doesn't work. I get to fb and it allows me to approve it, but when I get back to x-cart it says "Error:We were unable to process this request"

[qualiteam]

It's hard to say why this may happen. You may have to contact our support staff: https://secure.x-cart.com/

[seyfin]

As far as I know, it's a bug, it will be fixed in the new 5.2.7 version (https://bt.x-cart.com/view.php?id=44980).

[GlasPak]

Originally Posted by seyfin

As far as I know, it's a bug, it will be fixed in the new 5.2.7 version (https://bt.x-cart.com/view.php?id=44980).

I am getting a different error. Whenever I try to login with Google it gives me a "Error:Please sign in with PayPal." message.

[seyfin]

I tried to login in your X-Cart store using our Google and PayPal accounts - it worked without errors. Please remove all cookies and clear cache in your browser, then try again.

[GlasPak]

Originally Posted by seyfin

I tried to login in your X-Cart store using our Google and PayPal accounts - it worked without errors. Please remove all cookies and clear cache in your browser, then try again.

Ok I found the problem. If you sign in with paypal that has the same email address as gmail, it wont let you sign in via gmail. Shouldn't it not care which method you use as long as the email account is on file and has been authorized via Google's OAuth 2.0 API?

[seyfin]

I would suggest to report this issue to our bug-tracker (https://bt.x-cart.com), and there provide detailed (step-by-step) instructions how the issue can be replicated, and also specify what is the actual and expected behavior.

Thank you.

[sajeenaesysco]

I am using Xcart 4.7.5 GOld.
I have enabled Social login. But when i logged in with Google/Facebook,after login it return to my register.php and when i enter the details, when it is submitted , it gives msg that Profile is updated, but returns to same register page. Is it working like that always or do i am getting any error ?

Do we have live demo of Social login ?

[japerez007]

Hi
Was this problem solved?

Error: We were unable to process this request
After trying to log in with a Facebook account.

My social login module / Facebook was working perfectly until a normal version upgrade was done. Problem was unnoticed until a customer gave us the heads up.

Still after doing xcart technical stuff procedures like,
-erasing the social modules from cart
-installing them again
-deleting facebook app
-generating a new Facebook app
-Logging in as a new Facebook integrator account
-creating new apps following the instructions
http://kb.x-cart.com/en/modules/social_login/setting_up_facebook_login_for_your_store.html

Still we are having the same error, it seems that Facebook have changed their procedures and this new data has not been incorporated on document
http://kb.x-cart.com/en/modules/social_login/setting_up_facebook_login_for_your_store.html

After doing all the testing to log in with a Facebook account, I tried doing the same as XCART DEMO STORE and the problem is the same. It displays the same error as on my page.
Error: We were unable to process this request

Please let us know next steps. thanks!

[japerez007]

This is my current Xcart 5 Version

Environment info
Core version: 5.3.2.8