X-Cart forums

[toddpatterson]

Does anyone else have any problems getting the social login to work with 5.2.5?

Here is a screenshot of the settings that I am using but I am not getting any social login up at the top. Any suggestions?

The website is located HERE

http://bettysbargainbin.com/local_images/login.png

[toddpatterson]

Surely we do not have to setup BOTH the FaceBook AND the Google Logins, right?

[tony_sologubov]

Hello @toddpatterson,

It works just fine on my store. Facebook Social login is displayed correctly.

Could you please check for error messages in php_errors and xlite files in <X-Cart>/var/log folder?

If there are no error messages, this problem should be thoroughly investigated and I would recommend contacting our support team at support@x-cart.com about that.

Tony

[bettysbargainbin]

Originally Posted by tony_sologubov

Could you please check for error messages in php_errors and xlite files in <X-Cart>/var/log folder?

If there are no error messages, this problem should be thoroughly investigated and I would recommend contacting our support team at support@x-cart.com about that.

Tony

Thanks Tony,

I have looked at the logs but quite honestly I have NO idea what I am looking at let alone what I am looking for in here. Each of them have several entries. If you would not mind could you take a look at them and maybe you can tell me what I am looking for? I am attaching the files for the 14th and 15th for both the php_errors and the xlite logs.

Thank you and please let me know what it is that I am looking for in these.

[qualiteam]

Hello Todd,

I see the failed log-in attempts in the logs, but no details that could explain why this happened.

Did you follow the instructions at http://kb.x-cart.com/display/XDD/Setting+up+Facebook+Login+for+your+store ?
It may be that your Facebook app is not configured to accept requests from your site's domain.

If this doesn't help, you need someone who could debug the problem right on your server. Our support team can do this for you: support@x-cart.com

[toddpatterson]

Originally Posted by qualiteam

Hello Todd,

I see the failed log-in attempts in the logs, but no details that could explain why this happened.

Did you follow the instructions at http://kb.x-cart.com/display/XDD/Setting+up+Facebook+Login+for+your+store ?
It may be that your Facebook app is not configured to accept requests from your site's domain.

If this doesn't help, you need someone who could debug the problem right on your server. Our support team can do this for you: support@x-cart.com

Good morning. I am attaching the 3 images, 1 of the screen shot from the FaceBook app developer settings as well as the status page from FaceBook and also of the settings in xCart. I have verified the "Secret Key".

[toddpatterson]

Ok, actually after I disabled the eBay module the items now do have the "Like" and "Share" buttons but there is still no social login up at the top of the pages.

[tony_sologubov]

Hello Todd,

Could you please try to remove and then install back the Social Login module? The odd thing is that your settings form looks differently compared to mine, so I think it might be some problem caused by upgrade.

Please, let me know if it helps.

Tony

Originally Posted by toddpatterson

Ok, actually after I disabled the eBay module the items now do have the "Like" and "Share" buttons but there is still no social login up at the top of the pages.

[AnneQuade]

I too am having the same issue, I did delete it and reinstall it. This did not help my solution at all

[qualiteam]

Did you follow the instructions to configure the module? See the links at the bottom of this article: http://kb.x-cart.com/display/XDD/Social+Login