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Getting blank page and error on import page 5.2 | ||||
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#1
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![]() I am getting the following error when i click on the import link in the left nav in admin.
[26-Mar-2015 15:54:55] PHP Fatal error: Can't inherit abstract function Countable::count() (previously declared abstract in XLite\Logic\Import\Step\AStep) in /httpdocs/xcart/var/run/classes/XLite/Logic/Import/Step/AStep.php on line 36
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V5.2.13 |
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#2
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![]() Hi!
Please attach your log files that you can find in the [xc5]/var/log/ directory. In the files there should be a full error message that could help to guess the cause of the issue.
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Alex Solovev, Qualiteam --- User manual Video tutorials X-Cart FAQ You are welcome to press "Thanks" button if you find this post useful ![]() Click here to learn how to apply patches X-Cart Extensions |
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#3
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![]() Thanks, qualiteam. I have attached the log files for the last few days.
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V5.2.13 |
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#4
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![]() @skit, what PHP version you are using? Is it something pre 5.3.7? If so, it looks like PHP bug and you need to upgrade.
Tony
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Found a bug in X-Cart? Post it to our bug tracker! Know how to make X-Cart better? Suggest an idea! |
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#5
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![]() Thank you Tony for the response. The thing is, we have two xcart 5.3 stores running on the exact same environment and one works fine and the other causes issues.
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V5.2.13 |
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#6
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![]() Are you sure both the stores run on exactly the same PHP version?
The problem seems to be caused by a PHP bug that was fixed in PHP v5.3.9: https://bugs.php.net/bug.php?id=43200
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Alex Solovev, Qualiteam --- User manual Video tutorials X-Cart FAQ You are welcome to press "Thanks" button if you find this post useful ![]() Click here to learn how to apply patches X-Cart Extensions |
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#7
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![]() Yes, they are on the exact same system. Same server.
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V5.2.13 |
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#8
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![]() Anyway, what PHP version is used on the server, where X-Cart is having problems with module installation?
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Found a bug in X-Cart? Post it to our bug tracker! Know how to make X-Cart better? Suggest an idea! |
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#9
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![]() Tony, thanks for helping out.
The php version for the store with working Import and the one with a blank import page is PHP 5.3.3
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V5.2.13 |
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#10
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![]() Quote:
Could you please ask your hosting admins to upgrade it to the latest version in 5.3 branch?
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Found a bug in X-Cart? Post it to our bug tracker! Know how to make X-Cart better? Suggest an idea! |
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