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X-Payment Generates multiple orders | |||
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#1
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![]() We have Checkout One installed.
The steps are the following: 1. Login/Enter Personal Information Image Verification does not work in IE - several customers have complained. 2. Enter Credit Card information Works fine 3. Enter Shipping -When you enter shipping, it clears the credit card information -Customers have to reenter -X-Cart tracks it as an order -Re-enter credit information and shipping is ok, it is reentered as an order Getting frustrated with this upgrade because the important things seem not to work.
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4.7.5 - lloydsofindiana.com 5.3.2.7 - Customprintproducts.com Lloyds of Indiana Binding Machines, Binding Supplies, Laminators, UV Coating |
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#2
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![]() Get AC OPC and its XPayments Connector and get away from the built in XC OPC - http://www.alteredcart.com/product.php?productid=21&cat=1&page=2 - it will solve all the problems you are having
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Steve Stoyanov CFLSystems.com Web Development |
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#3
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![]() I'm having a similar issue. As a result, mutiple orders are now being placed into Quickbooks through my OneSaaS connection. Any further on this?
Note that in my case it appears to create 2 or 3 orders at exactly the same time - the first couple FAILED.
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X-Cart Gold 4.6.1 |
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#4
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![]() I would suggest to speak with OneSaaS as their connector may interpret not-finished X-Cart orders as compete ones.
Also, I see you are using X-Cart 4.6.1 with X-Payments 1.x - I suggest to upgrade your X-Cart to 4.6.3 that comes with improved X-Payments connector and perhaps to upgrade your X-Payments to v2.x (see http://blog.x-cart.com/x-payments-2.0-released.html and http://blog.x-cart.com/xpayments-2.0.1-released.html)
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#5
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![]() G'day Ambal.
I've upgraded to 4.6.3 - seems the multiple orders thing isn't happening now (although only had 1 order since the upgrade). I presume there was a bug with X-Cart that has been fixed. Thanks for your response.
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X-Cart Gold 4.6.1 |
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#6
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![]() Great! I am glad my advice did help, but 1 order is not enough and you should keep monitoring for a while in case of an incomplete upgrade. In my experience with helping X-Cart merchants who use X-Payments incomplete upgrades are the most probable reason of various strange bugs.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#7
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![]() Spoke too soon unfortunately. Multiple orders. You can see in the orders page that one order will be order number 1023. Next order will be 1028.
I'm a bit disappointed as I have X-Cart do the install. At the time I noticed the numbers weren't exactly sequential, but didn't think it mattered until I tried to integrate with 3rd party apps. ![]()
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X-Cart Gold 4.6.1 |
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#8
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Steve Stoyanov CFLSystems.com Web Development |
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#9
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![]() Thanks Steve. Disappointing... I'll post in that second link from now on
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X-Cart Gold 4.6.1 |
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#10
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![]() ![]() ![]() ![]() ![]()
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X-Cart Gold 4.6.1 |
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