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How can I stop "X-payments Started" orders from being created? | ||||
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#1
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How can I stop "X-payments Started" orders from being created?
Every time a customer loads the checkout page an "X-payments started" order is created, which unnecessarily clutters the order listing page. Is there any stop this from happening?
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----------------- X-cart version 4.2.1 |
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#2
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Re: How can I stop "X-payments Started" orders from being created?
Yes, this issue has been addressed in X-Cart 4.6.1 that comes with improved X-Payments connector that supports all new features of X-Payments 2.x, too.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#3
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Re: How can I stop "X-payments Started" orders from being created?
Okay, thank you, I'll upgrade right away!
PS, the hosted X-payments is down right now.
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----------------- X-cart version 4.2.1 |
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#4
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Re: How can I stop "X-payments Started" orders from being created?
> PS, the hosted X-payments is down right now.
Works fine for me and no reports about any downtime. Are you sure it was not your Internet connection?
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#5
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Re: How can I stop "X-payments Started" orders from being created?
It wasn't working for me for about 20 minutes (but the rest of the web site would load) - must have been some kind of anti-fraud throttling I guess.
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----------------- X-cart version 4.2.1 |
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#6
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Re: How can I stop "X-payments Started" orders from being created?
Ambal,
You say this issue is fixed in 4.6.1. I am running XC 4.5.4/XP 1.0.5. Is there anyway to fix it there? Also, In my situation (and probably necroflux's as well) you'll notice that everytime XC shows a X-Payments Started order, there is a corresponding and unnecessary entry in XP with the status "new".
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David Coggan Carolyn Nussbaum Music Company X-Cart v4.5.4 Gold + LiteCommerce v2.2.41 (previous 6 years) |
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#7
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Re: How can I stop "X-payments Started" orders from being created?
Quote:
David, Bill Brewer solved this if you use Checkout_One with the C1 XP connector. HTH J
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xcart 4.5.4 gold+ w/x-payments 1.0.6; xcart gold 4.4.4 |
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#8
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Re: How can I stop "X-payments Started" orders from being created?
Thanks,
But waiting to hear from Ambal on my options, if any other than upgrading right now.
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David Coggan Carolyn Nussbaum Music Company X-Cart v4.5.4 Gold + LiteCommerce v2.2.41 (previous 6 years) |
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#9
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Re: How can I stop "X-payments Started" orders from being created?
> You say this issue is fixed in 4.6.1. I am running XC 4.5.4/XP 1.0.5. Is there
> anyway to fix it there? I fear the only suggestion from me is to upgrade to 4.6.1 - X-Payments connector module in 4.6.1 has been changed a lot comparing to your version and I do not think there is an easy way to fix this in your X-Cart version. Or take Jeremy's suggestion and go with AlteredOne's mod.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#10
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Re: How can I stop "X-payments Started" orders from being created?
I am using 4.6.1 / XP 2.0 - and paid XC to install this for me just last week and guess what? I am having the exact same issue. It's not fixed yet.
Note - it's not actually showing the recreated orders on the x-cart backend order listing page, it's skipping multiple orders in x-cart backend. In x-payments backend, however, it seems that for each order that finally gets charged, there are 3 or 4 that were not charged. Thus, when you go back to your x-cart back end order listing, there are huge gaps in-between the order numbers.
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X-Cart 5.4.1.39 Live PHP 7.4.33 5.5.5-10.3.38-MariaDB MariaDB Apache 2.4 CENTOS 7.8 64Bit Single Quad-Core E3-1241v3 3.4Ghz 8M 1600 w/ HT 32GB RAM 2x 512GB Samsung 850 Pro SSD RAID 1 |
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