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The following fields must be marked as Required: phone | |||
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#1
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The following fields must be marked as Required: phone
I've made it really far along in the process of setting up xpayments. I have hit a couple road blocks. I've installed Xpayments and set up a payment configuration and a store. I went to modules in the xcart install for natureslawn.com. (You should have the back end access already.) I activated the module and deployed the configuration field. It all comes through ok except that I am getting the following error on the modules page:
"The following fields must be marked as Required: phone. If a customer does not provide values for these fields, X-Payments checkout is impossible." I have gone into the paypal account and made sure that the contact telephone number is set to: "On (Required Field)" When I go into the payment methods section. X-Payments does not show up as an available gateway so I cannot finish the process. What am I missing here? Please help. Scott
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Version 4.0.16 |
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#2
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Re: The following fields must be marked as Required: phone
You need to make phone number a required field in X-Cart admin back-end.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#3
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Re: The following fields must be marked as Required: phone
Also, please make sure you followed all instructions at http://help.x-cart.com/index.php?title=X-Cart:X-Payments_Connector
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#4
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Re: The following fields must be marked as Required: phone
I found the phone field in xcart and made that change. The error message in the xpayments module disappeared.
I reimported the payment methods in the module. I added the gateway for the Xpayments method. I see the "Payment systems X-Payments: Credit Card: Configure | Delete" line. There is no check box next to it. When I disable the current pay pal method, the checkout button disappears on the cart upon a reload. I believe that I have done everything correctly. What am I missing? TIA Scott
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Version 4.0.16 |
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#5
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Re: The following fields must be marked as Required: phone
Make sure you put a tick near your X-Payment method at X-Cart's "Payment methods" section, e.g.
http://help.x-cart.com/images/c/c2/Payment_methods.gif You need to enable a payment method there if you want to see it in your checkout.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#6
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Re: The following fields must be marked as Required: phone
The check box next to Xpayments in the Payment methods section is not there. I can cofigure it, but I can not select it.
Scott
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Version 4.0.16 |
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#7
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Re: The following fields must be marked as Required: phone
Today when I checked it the checkbox it there. Now I am getting another error.
Order processing error Order declined. Review your data or contact the store administrator. Reason: Internal error I've started a new thread since this is a new problem. Thanks for all the help. Scott
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Version 4.0.16 |
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