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X-Payments 1.0.5 not redirecting after order submit | |||
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#1
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X-Payments 1.0.5 not redirecting after order submit
after a customer clicks on submit order all that happens is "Please wait while processing the payment details..."
I do receive the orders but customer is confused that they did not get a confirmation and tries ordering again or contacts us. I am using X-Cart 4.5.2, XP 1.0.5 and lite interface for one page checkout.
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X-Cart GoldPlus v4.7.12 PHP 7.4 X-Cart reBOOT (reDUX) Responsive Template BCSE Paypal-DPM - BCSE Smooth Checkout |
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#2
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Re: X-Payments 1.0.5 not redirecting after order submit
Just out of curiousity, What payment method are you using?
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X-cart gold 4.5.2 (live) X-payments 1.0.5 http://www.professionalcarcare.com Your online source for all your car care needs |
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#3
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Re: X-Payments 1.0.5 not redirecting after order submit
I'm using Paypal pro
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X-Cart GoldPlus v4.7.12 PHP 7.4 X-Cart reBOOT (reDUX) Responsive Template BCSE Paypal-DPM - BCSE Smooth Checkout |
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#4
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Re: X-Payments 1.0.5 not redirecting after order submit
I have the same issue using the lite interface, but everything works fine using a standard template in XP.
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X-cart gold 4.5.2 (live) X-payments 1.0.5 http://www.professionalcarcare.com Your online source for all your car care needs |
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#5
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Re: X-Payments 1.0.5 not redirecting after order submit
floracal: the issue you are reporting requires investigation and has to be addressed as a support request in HelpDesk. Please submit a support ticket about this issue in your helpdesk account
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-customer_info Remember to add "Attn. Alexey Melnikov" to the ticket title, this will ensuere that I will get the ticket quickly. Also, for me to start the investigation without delay please post the X-Payments and X-Cart access information along with the ticket https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-create_access_info
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joss@x-cart.com |
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#6
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Re: X-Payments 1.0.5 not redirecting after order submit
Quote:
Update! I have tested redirect with with google chrome and Firefox no problem. Internet Explorer is the problem. anyone run into this problem?
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X-Cart GoldPlus v4.7.12 PHP 7.4 X-Cart reBOOT (reDUX) Responsive Template BCSE Paypal-DPM - BCSE Smooth Checkout |
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