Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls
X-Cart Home FAQ Forum rules Calendar User manuals Login  

Kayako integration for X-Cart v3.4.x - 4.1.x

 
Reply
   X-Cart forums > X-Cart 4 > Dev Questions
Page 1 of 2 1 2 >
 
Thread Tools Search this Thread
  #1  
Old 06-15-2007, 02:46 AM
  ambal's Avatar 
ambal ambal is online now
 

X-Cart team
   
Join Date: Sep 2002
Posts: 4,126
 
Default Kayako integration for X-Cart v3.4.x - 4.1.x
Hi everyone!

Here we are publishing login.share integration X-Cart&Kayako - xcart.login.php.

It works with X-Cart v3.4.x-4.1.x and it should work with other Kayako versions that support "login.share" technology.

We tested it on Kayako v3.10.02 provided by Kayako's reps.

X-Cart and Kayako are supposed to be installed on the same server.
The xcart.login.php file needs to be placed into <kayako_dir>/includes/LoginShare/ folder on the server.
Then in Kayako admin back-end specify access to X-Cart's MySQL DB:
* Hostname,
* DB Name,
* DB User,
* DB Password

and absolute X-Cart root path (e.g. /u/www/<xcart_dir>/) on the server.
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
  #2  
Old 06-15-2007, 04:41 AM
  Warwick's Avatar 
Warwick Warwick is offline
 

X-Adept
   
Join Date: Mar 2003
Location: Somewhere on the web through European connection
Posts: 868
 
Thumbs up Re: Kayako integration for X-Cart v3.4.x - 4.1.x
I can't express my gratitude enough for providing this and ... it works!!!! Kudos!!!

My setup:
X-Cart Pro 4.13
Kayako 3.10.02

Thanks to all involved who helped make this finally possible!
This took me about one and a half year and cost me around 100 dollars but it works now, I am very happy!
__________________
Installs: X-Cart 4.1.x - 4.4.x ∙∙ MySQL version: 5.0.45 ∙∙ Apache version: 2.2.8 (Unix) ∙∙ PHP version: 5.25
X-Cart add-ons: all ∙∙ Mods: A lot; too many ∙∙ Skin templates: Many ∙∙ Experience: Somewhere beyond newbie
-----------------------------------------------------------------------------------------------------------------------------------------
 Looking for the best dutch language pack? 4.1.x - 4.6.x compatibel, native speaker translation! More info
Reply With Quote
  #3  
Old 06-15-2007, 07:54 AM
 
Xtrato Xtrato is offline
 

Advanced Member
   
Join Date: Aug 2005
Posts: 34
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Thank you guys for the work!.
__________________
Xcart VER: 4.5
Server: Unix
Php 5
Reply With Quote
  #4  
Old 07-06-2007, 01:12 PM
  Warwick's Avatar 
Warwick Warwick is offline
 

X-Adept
   
Join Date: Mar 2003
Location: Somewhere on the web through European connection
Posts: 868
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Only thing missing is that besides customers at least providers (X-Cart Pro) can't use their X-Cart login specs with Kayako it seems; any chance of getting this to work as well?
__________________
Installs: X-Cart 4.1.x - 4.4.x ∙∙ MySQL version: 5.0.45 ∙∙ Apache version: 2.2.8 (Unix) ∙∙ PHP version: 5.25
X-Cart add-ons: all ∙∙ Mods: A lot; too many ∙∙ Skin templates: Many ∙∙ Experience: Somewhere beyond newbie
-----------------------------------------------------------------------------------------------------------------------------------------
 Looking for the best dutch language pack? 4.1.x - 4.6.x compatibel, native speaker translation! More info
Reply With Quote
  #5  
Old 07-09-2007, 01:23 AM
 
craigbrass craigbrass is offline
 

Advanced Member
   
Join Date: May 2005
Location: Cumbria, UK
Posts: 80
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
You'd just need to change the code to have type as C or P I think.
__________________
Its Elixir - www.itselixir.com
Product: X-Cart Gold
Version: 4.0.17
Status: Live

Its Elixir Wholesale - www.itselixirwholesale.com
Product: X-Cart Gold
Version: 4.0.17
Status: In Development

Real Champagne - www.realchampagne.com
Product: X-Cart Gold
Version: 4.0.17
Status: In Development
Reply With Quote
  #6  
Old 07-18-2007, 05:34 PM
 
jeremy35 jeremy35 is offline
 

Member
   
Join Date: Feb 2005
Posts: 16
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Works great for me and the Kayako group has been very easy to work with!
__________________
X-Cart Gold 4.1.9
Linux Server @ www.offbeathosting.com

Danger Den, LLC
www.dangerden.com
Water Cooling Computers!
Reply With Quote
  #7  
Old 08-22-2007, 01:27 PM
  abeight's Avatar 
abeight abeight is offline
 

X-Adept
   
Join Date: Nov 2003
Location: Cleveland, OH
Posts: 479
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Does anyone know if you can integrate Kayako with more than one store hosted on the same server?
__________________
~ Andrea Beight
Reply With Quote
  #8  
Old 09-10-2007, 01:28 AM
  carlisleglass's Avatar 
carlisleglass carlisleglass is offline
 

eXpert
   
Join Date: Aug 2003
Location: Carlisle, UK
Posts: 316
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Works great ! But how do I get it so if a user is logged in xcart, they are logged in the support system as well. I know there is another thread about this, but it doesn't work in v4.1x
__________________
Darren Kierman
Carlisle Glass (http://www.carlisleglass.co.uk/)
... running X-Cart Gold 4.4.5 [unix]
Reply With Quote
  #9  
Old 09-28-2007, 08:36 PM
 
RobinBraves RobinBraves is offline
 

Advanced Member
   
Join Date: Oct 2005
Location: FL
Posts: 98
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Did you figure this out? I am really considering this option for my site and would like to know if you can be signed into x-cart and it carry over to the help desk without having to sign in again.
__________________
Version 4.1.11
Reply With Quote
  #10  
Old 06-02-2008, 10:33 AM
 
technosave technosave is offline
 

Newbie
   
Join Date: Jan 2008
Posts: 6
 
Default Re: Kayako integration for X-Cart v3.4.x - 4.1.x
Wondering if anyone could help in determining if this option is avaiable for Kayako Hosted SupportSuite rather than xcart/kayako on the same box?
__________________
Technosave Inc.
4.1.9 Xcart Gold
Reply With Quote
Reply
   X-Cart forums > X-Cart 4 > Dev Questions
Page 1 of 2 1 2 >

« Previous Thread | Next Thread »


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 01:12 PM.

   
 
X-Cart forums © 2001-2020