X-Cart forums

[tgr]

Hi, I am having a problem with the 5th item in the category not showing in Internet Explorer 7, 8, 9, and 10. The item shows up in the source code but is not visible in the browser. It does take up the space on the page like other listings but is blank. The page I am having trouble with is http://brassstacker.com/recoil-guide-rods/. This only seems to be happening on product pages that show the option to choose how many items you would like to display (5, 10, 20, etc.). The 5th product on this page shows up fine in Firefox, Chrome, and Safari.
Any suggestions will be most appreciated.
Thanks,
Charles

[tgr]

Things tried:

1. Modified the $perPageValues in the /include/search.php file to multiples of six to remove the number of "Products Per Page" option from showing on the page. Still no change in the 5th product not showing.
2. Changed the order of the product to number 3 in the category and the Glock 29 product that is in question shows fine, so it is not the listing itself just the 5th item.
3. Tried to address it using CSS with .products.products-list.last.item { visibility:visible; display-block}, no success.
4. Added a 6th item to the category and it is not displayed as well. Only the first 4 items are displayed.

Any suggestions?

Thanks,
Charles

[ADDISON]

In my IE9 I don't get the issue. Try clearing IE cache, try clearing XC cache.

[ADDISON]

You have a few layout issues. Here is one:

visit your website here: http://brassstacker.com/M38-Swedish-Mauser.html

click on "View detailed images (2)" bellow product image. a big image will cover everything. check the image on the vertical around middle of it, how link names "Home Blog Testimonials Custom Work ..." in black color, appear over the image.

[tgr]

Thank you for responding. I've cleared IE cache and XC cache, but still no Glock 29 listing, only Glock 17, 19, 20, and 26.

On the layout issue, it looks as if I have an improper z-index on the image viewer. Thanks I'll get that taken care of.

[ADDISON]

IE sucks. Your IE is it in compatibility view? In your case CSS it your problem.

[tgr]

IE is a headache for sure. No my IE is not in Compatibility mode. I am able to target the div, is there anything you know of in CSS other than visibility and display that would cause the item not to show?

[ADDISON]

Activate Compatibility Mode view and you will see your 5th thumbnail. This is creating you trouble. You have to edit your html header, from IE=8 to IE=7

<meta http-equiv="X-UA-Compatible" content="IE=7" />

Also, there is a huge information you can search with Google about this compatibility issue.

[carpeperdiem]

Originally Posted by ADDISON

Activate Compatibility Mode view and you will see your 5th thumbnail. This is creating you trouble. You have to edit your html header, from IE=8 to IE=7

<meta http-equiv="X-UA-Compatible" content="IE=7" />

Also, there is a huge information you can search with Google about this compatibility issue.

Addison, do you suggest putting the compatibility mode meta tag for all sites?

[ADDISON]

I abandoned IE long time ago, I don't care about it. My IE visitors are around 12% every month, and it is decreasing. Using Compatibility mode I could view that missing product, that's why from the very beginning I said "there is no issue".

But, before doing this I will read articles on Internet about this issue. Seeing it in this shopping cart, I do recommend putting a meta tag there for compatibility (you can check browser version, if IE insert the meta tag). Just think about to this issue: not all of your products are visible to the customer if the browser is IE. Bad for business.

PS - you can buy "Pop-Up Anywhere" module and stress your visitors giving up Internet Explorer. You can give them a discount too or free shipping