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X-Cart sending two emails when using X-Payments | |||
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#1
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X-Cart sending two emails when using X-Payments
When a customer completes an order using X-Payments, they will get 2 emails immediately upon success. The first is labelled as Invoice, and the second is labelled as Receipt, and both have the subject of "Your order #xxxxx has been processed". I have checked under General -> Email Notifications and we only have "'Order is processed' notification to customer" checked. How can we turn off the Invoice email since it is not needed in this case?
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#2
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Re: X-Cart sending two emails when using X-Payments
Christopher, did you install our new X-Payments connector module for your X-Cart 4.4.3?
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#3
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Re: X-Cart sending two emails when using X-Payments
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I guess I'm not sure. Qualiteam did the install for us in November. I'll them about this there. Thanks! |
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