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iframe load time | |||
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#1
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iframe load time
What is the normal time for the credit / debit card option to load in the iframe? Mine seems to take a good 4-5 seconds before the credit card info populates.
In the x-payments demo video it's nearly instant. What can I do to increase speed of loading? http://i.imgur.com/S42wzrl.jpg
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X-Cart Gold 4.5.4 |
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#2
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Re: iframe load time
Make sure you enabled "Lite" checkout skin for your store in X-Payments admin back-end.
Also, how do you host your X-Payments?
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#3
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Re: iframe load time
I have "lite" checkout skin enabled as my template in x-payments.
I host x-payments on my server, using at secure.mystoredomain.com
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X-Cart Gold 4.5.4 |
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#4
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Re: iframe load time
> I host x-payments on my server, using at secure.mystoredomain.com
Do you host it in the same hosting account where you have X-Cart and other software running?
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#5
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Re: iframe load time
I have two hosting accounts on my vps
1. mystore.com (where i have xcart 4.5.4) 2. secure.mystore.com (where i have x-payments) I needed to create a separate account for secure.mysotre.com because of the multi-domain SSL cert I had to have installed. The SSL cert wouldn't install properly if I just made secure.mystore.com an addon domain from the mystore.com account. My hosting provider said I needed to separate them.
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X-Cart Gold 4.5.4 |
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#6
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Re: iframe load time
This is something with your hosting. We have had a similar issue with a customer using X-Payments For Small Business. Sometimes his site couldn't connect to X-Payments even, but after he migrated from his GoDaddy hosting to EWD all issues were resolved.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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