X-Cart forums

[tom437]

Hello,


A customer just to place an order on my website and get this message, after they click the place order button.

(Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address.)

Anyone, know what does it means?

Thanks
Tom

[tom437]

Also, in my log is see this

([24-Jan-2012 19:54:18] Warning: preg_match() [<a href='function.preg-match'>function.preg-match</a>]: Unknown modifier 'M' in /home/xxxxx/public_html/xxxxxx/include/adaptives.php on line 98

Thanks

[qualiteam]

Not sure if it is related to the checkout issue, but you can add this code:

$p = preg_quote($p, '/');

right before this one:

if(preg_match('/' . $p . " ([^;]+)/Ss", $preg[2],$ppreg)) {

in the "include/adaptives.php" script, to fix the error reported in logs.

Note: use FTP/SSH access to alter the PHP scripts.

[PoC2]

See: http://help.qtmsoft.com/index.php?title=X-Cart:PayPal#Unable_to_process_payment._Please_cont act_the_merc...that _address

If the customer's address submitted to the server does not pass PayPal's validation, the server returns the error specified...

[tom437]

Originally Posted by qualiteam

Not sure if it is related to the checkout issue, but you can add this code:

$p = preg_quote($p, '/');

right before this one:

if(preg_match('/' . $p . " ([^;]+)/Ss", $preg[2],$ppreg)) {

in the "include/adaptives.php" script, to fix the error reported in logs.

Note: use FTP/SSH access to alter the PHP scripts.

O.k. I did what you said.

Thank you and I work that will work.
Tom

[tom437]

Originally Posted by PoC2

See: http://help.qtmsoft.com/index.php?title=X-Cart:PayPal#Unable_to_process_payment._Please_cont act_the_merchant_as_the_shipping_address_provided_ by_the_merchant_is_invalid.2C_and_the_merchant_has _requested_that_your_order_must_be_shipped_to_that _address

Thank you and I will look in to that.

Tom