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  #1  
Old 04-17-2003, 09:38 AM
 
terriv terriv is offline
 

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Default Permission Denied
I am trying to edit customer/home.tpl. I can go into there, remove what I want removed, but then when I save it, it comes to an error:

Permission denied error!
File /customer/home.tpl was not saved.

I don't get it. I've edited this tpl before.

Thanks!

Terri
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  #2  
Old 04-17-2003, 10:18 AM
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check that the permissions are set for 666 rather then 644
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Old 04-17-2003, 11:11 AM
 
terriv terriv is offline
 

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Where/how do I do that?

TIA,

Terri
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Old 04-17-2003, 11:29 AM
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use your file manager in your hosting control panel or use your ftp client (cuteftp etc)
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Old 04-17-2003, 11:34 AM
 
terriv terriv is offline
 

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I'm sorry, Shan, but I still have no clue what to go in to when I go into my ftp client. Where do I find permissions?
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Old 04-17-2003, 11:37 AM
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do a search for "chmod" , that will give you an idea of what its all about
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Old 04-17-2003, 12:40 PM
 
terriv terriv is offline
 

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Well, I guess I'm really, really stupid cause I have no idea what you're talking about, or where to do the search. I did a search on the internet, but it just got me more confused. I guess I have to be told where to go, how to do it. 'cause I don't know anything more now than I did when I sent the first cry for help...
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Old 04-17-2003, 02:15 PM
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http://www.thinkhost.com/services/kb/chmod-tutorial.shtml
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  #9  
Old 04-17-2003, 07:35 PM
 
John7 John7 is offline
 

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Default Use Cute FTP
Use Cute FTP

Then right click and chmod.
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Old 07-17-2003, 08:52 PM
 
Jeannie Jeannie is offline
 

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Quote:
check that the permissions are set for 666 rather then 644

Just curious what causes .tpl files to need a permission change to begin with. Is it because files were uploaded thru FTP?

I'm one of those that likes to know the 'whys' behind stuff cause if I messed something up along the way I will know what NOT to do next time.
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