X-Cart forums

[hoosierglass]

I know I have seen this on here but have not been able to find it.

I have the direct to cart when items added off. When an items is added it basically reloads the current page and the mini cart gets updated. I am needing a 5 second screen that reads item added to your cart before the complete update of the page.

So if a customer is in xyz category and adds an item from the category page, the page will load 5 second message item added, instead of just updating the current page.

Can anyone direct me to the post on this.

Thanks

[balinor]

I don't know of one that does that, but you might want to look at the EZ Upsell module from websitecm.com. It adds a screen like you suggest, but with a continue and checkout buttons.

[carpeperdiem]

...AND ez-upsell also accomplishes a few other things - most significantly, it allows you to help your customer find things they want. This is a perfect mod and for the price, a steal. I can't say enough good things about ez-upsell.

[Jon]

http://www.websitecm.com/x-cart-mods/ezupsell.html

[hoosierglass]

The upsell is a great mod if that is what you are wanting, but I am trying to keep my customers from extra clicks to get back where they were, yet notify them that the item was added. Our customer base is 75% retired and are not as computer savy as the 20 somethings. The less clicking they have to do the better my sales are.

[carpeperdiem]

Not trying to shove ezupsell down your throat.. BUT -

What ez-up does is CLEARLY communicates to your customer that the item has been added to the cart, offers the customer a few targeted complementary items that they just may be looking for, and makes it easy for the customer to go directly to checkout or continue shopping.

Adding a click vs. making the process clear, simple and obvious -- no matter how old your customer, anything to make the transaction easier is a good thing.

You are suggesting after the customer adds to cart, a popup or page will notify the customer the item has been added for 5 or x seconds, then where does it drop them? Back to the product detail page? That's not obvious. "But I wanted to buy the item. Now what should I do?"

With ez-up, customer has 3 choices:

1. checkout now (which should then remove all barriers to checkout and get the money as fast and easy as possible);
2. continue shopping - and for my customers, the home page is the place I want to take them to... but you could drop them anywhere you want;
3. Suggest a few items (3 or 4) that YOU the store manager think your customers may want, if they select item #1 -- "would you like fries with that?"

The point of ez-up is to present a no-pressure opportunity for the customer to either get out of town and pay or maybe as store manager, you know that 75% of the customers who buy item X also buy item Y when given the opportuinity.

In my business, the upsell is relatively simple and obvious (and represents more than 40% of average ticket) - "Do you need a brush to go with your makeup? May we suggest the perfect complementary item..." -- not all businesses work like this, but many/most can benefit. The way my dad taught me (and he owned a luxury car dealership) - you can never sell anything to anyone -- but you can help them find what they are looking for. "Upsell" is a bad word - but "making the process easy for your customer" accomplishes the same goal.

Just my opinion.

Jeremy

[hoosierglass]

Thanks for all of the input. I went ahead with the ezupsell and am VERY happy with the way it works and the ease of install. The quick service and response from Jon was really good too.

The ONLY thing that I can find not to my 100% satisfaction in the image golors for the buttons. It would be nice to choose from a small selection of colors to go with your cart design. And yes I realize I can edit these, just have to find the time.

[carpeperdiem]

The ONLY thing that I can find not to my 100% satisfaction in the image golors for the buttons.

Oh, just don't use those images! They are pretty ugly... many shops make their own buttons for this. I did.

[hoosierglass]

Yes I finialy changed the image and layout. That helped a bit.