X-Cart forums

[designerweb]

Hello, I hope you are having a Great Day!

Can anyone tell me how I can Modify Download.php ?
I want to make it easier for the buyer of my digital products.
They are having a hard time realizing how to download the file.
I get emails after 95% of orders. It is terrible

Also, Is there any existing Mod or add on for people who
sell downloadable goods? ...In terms of making it easier for
the buyer.

Thanks in advance.

[rubberneck]

same boat here. customer service is killing me. any ideas?

[designerweb]

Someone will help. Xcart members / staff are great.

[shan]

add more instructions to your invoices and set up a faq on your site

[designerweb]

Shan, are you kidding?

I want to change the page not do a work around.
The great "Shan" cannot help me out here?

[designerweb]

Can someone please tell me how I can remove my product description from Download.php?

I just want the download link to appear.

My customers are getting really confused.

Someone Please help?

[hooter]

Originally Posted by designerweb

Can someone please tell me how I can remove my product description from Download.php?

Here is where you want to look:
/skin1/modules/Egoods/main.tpl

[designerweb]

Hooter, that doesent seem to effect the page at all. Any other ideas?

[hooter]

Originally Posted by designerweb

Hooter, that doesent seem to effect the page at all. Any other ideas?

My other idea is for you to look again - that is exactly the file you edit to remove/alter/change what appears/doesn't appear when a customer visits your egoods download link.

Did you actually make any changes to the file? Clear template cache if you have to - I guarantee you it is the file you want.

[designerweb]

I did. When that did not work, I went as far as clearing the entire contents.. saving and refreshing the page. It was all still there, lol. I know it would logically seem like the file. But it is not working.


Clear template cache? how?