X-Cart forums

[sales]

We have created Membership categories for our Tax Exempt cusomters.
The problem comes when the tax exempt customers are in California(our location), they are still charged tax on the orders.

What I did:
1. Created "tax exempt" membership level
2. Created "tax exempt" in taxes list
.....a. formula (=ST+SH)
.....b. billing address
.....c. Tax Rate:
..........1. Purchaser type "tax exempt"
..........2. Rate value: 0.00%
..........3. formula (=ST+SH)
..........4. Zone (Callifornia)


I don't know what I missed that keeps causing the California Tax Exempt customers to be charged tax at checkout.

Also, I did the above for another membership level called "Reseller". The resellers receive wholesale prices, but are still charged tax if they are from California.



X-Carts seems to be making this more complicated by not providing any information (only asking questions that I answered in my initial help request).

PLEASE!!!!!

Does anyone know what I can do to fix this? It's the only thing keeping my store from going live.

Thanks!!!

[maniac]

I'm in the exact same boat as you are (swap CA for VA...).

Any guidence would be appreciated.

I found a work around here but that creates another problem explained in that thread...

[maniac]

Anyone? Any guidance ideas would be appreciated...

[schawel]

Not one MOD has a suggestion for this? Strange.