| ||||||||||
Shopping cart software Solutions for online shops and malls | ||||||||||
|
X-Cart Home | FAQ | Forum rules | Calendar | User manuals | Login |
X-Payments fully functional free trial is limited - UPDATE: No, it is not. | ||||
|
|
Thread Tools |
#1
|
|||||||||
|
|||||||||
X-Payments fully functional free trial is limited - UPDATE: No, it is not.
Just a heads up on the free trial of X-Payments.
According to the X-Payments pricing page - http://www.x-cart.com/xpayments-pricing.html - the free trial is fully functional Quote:
According to X-Cart support: Quote:
I advised a client they can get this and see how it works on the site with orders for a few days and then decide to continue with subscription, downloadable or cancel. Bad move. And X-Payments actually doesn't work - it worked for about a day out of 4-5 days... I guess I won't be doing this anymore. QT - if the trial is fully functional it shouldn't matter if it works in test mode or live mode. Fully functional means there are no restrictions. If the trial can be used only in test mode you need to note this and tell customers who wants to give it a try. The way it is presented right now on the website is misleading.
__________________
Steve Stoyanov CFLSystems.com Web Development |
|||||||||
#2
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited
Steve, it is fully functional within 14 days indeed.
Please PM me the link to the ticket where our support engineer told you that. I'll make sure he/she will never tell that again anyone.
__________________
Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
|||||||||
|
#3
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited
> And X-Payments actually doesn't work - it worked for about a day out of 4-5 days...
And of course I need to have info on that, too.
__________________
Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
|||||||||
#4
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited
HI Alex - I will PM you now. Appreciate your fast response here.
__________________
Steve Stoyanov CFLSystems.com Web Development |
|||||||||
#5
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited
It has been confirmed by Alex (see above) the X-Payments 14-day trial is not limited and it is fully functional.
QT also started an investigation why this particular instance of X-Payments was not working properly. It is still under testing but it seems for now to be working.
__________________
Steve Stoyanov CFLSystems.com Web Development |
|||||||||
|
#6
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited - UPDATE: No, it is not.
Steve. I've corrected title of the thread to reflect real situation here. I hope you do not mind.
With regards to PayPal issue - let me quote what our engineer told your client: Quote:
I've requested permission from PayPal to publish their explanations here, too.
__________________
Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
|||||||||
#7
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited - UPDATE: No, it is not.
Thank you Alex. Your addition to the title is fine.
Understood about the test CC. I have always used this method, this explains why my test failed. However it doesn't explain why real customers end up with the same "please wait" message stuck on screen with no response from cart or X-Payments. Unless these customers where also using common fake CC numbers hoping it will work... To confirm - test with real CC yesterday worked, I have not heard back from client with more issues yet, he is monitoring though, but for right now it does seem this specific installation works.
__________________
Steve Stoyanov CFLSystems.com Web Development |
|||||||||
#8
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited - UPDATE: No, it is not.
> However it doesn't explain why real customers end up with the same "please wait"
> message stuck on screen with no response from cart or X-Payments. Steve, we are not sure about possible reasons for such behavior and still researching on this matter. Anyways, right now new test transactions work. It could be connection issue at the moment when the customer was placing his transaction, too.
__________________
Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
|||||||||
#9
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited - UPDATE: No, it is not.
Alex what happens if customer has js off on their browser or some sort of blocking ads/popups addon or set browser to incognito mode? Since there is ajax and iframe and checkout page relies on js... Will that have any negative effect?
__________________
Steve Stoyanov CFLSystems.com Web Development |
|||||||||
#10
|
|||||||||
|
|||||||||
Re: X-Payments fully functional free trial is limited - UPDATE: No, it is not.
> I've requested permission from PayPal to publish their explanations here, too.
In addition to my previous post here comes what PayPal said us: Quote:
I suggest using a site such as http://getcreditcardnumbers.com to get randomized card numbers.
__________________
Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
|||||||||
|
|||
X-Cart forums © 2001-2020
|