Re: X-Payments error code 849
Matthew,
I just want to note that you are requesting free support for X-P license purchased for $389 more than a year ago and that type of license didn't include free support unlike our current one priced at $1189 (free install, free integration, 1 month free support to make sure it runs just fine).
Never the less, I want to note that even if you buy our support and the issue appear to be a bug we will just refund your payment.
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Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
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