View Single Post
  #6  
Old 09-20-2002, 10:35 AM
 
Anonymous Anonymous is offline
 

eXpert
  
Join Date: Sep 2002
Posts: 222
 

Default We can't even get into an admin page

We can't do ANYTHING because we get these errors coming up. We can't change our permissions because we just get a blank page for our admin url or any other url besides our homepage which is just an error:
Quote:
Warning: SAFE MODE Restriction in effect. The script whose uid is 2711 is not allowed to access ../templates_c/151/1512206380/0.php owned by uid 99 in /home/turnkeyh/public_html/xcart/Smarty-2.1.1/Smarty.class.php on line 863

Warning: Smarty error: unable to read template resource: "customer/home.tpl" in /home/turnkeyh/public_html/xcart/Smarty-2.1.1/Smarty.class.php on line 546

We have no idea how to clear the template directory because we can only access our site through an FTP browser, which isn't a lot of help when you've got 400 million files in there.

Any help would be great. We've got a customer waiting for his store to go live and we can't do jack in this condition.

Thanks.
Reply With Quote