Quote:
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Originally Posted by BCSE
I can see two main uses of it:
1. The user is created first and then you assign an order to it
or
2. The customer hasn't created a user first and you want to create one for them.
I think having both options available are important. Some customers are as 'savvy' and you wouldn't want to make them register first, or maybe you want to do the legwork for them. All the info is already in the order and most people use email as login, so just create a dummy password that has to be changed.
So I think having both options is important, don't you guys?
Carrie
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In my experience most customers go online to check on their orders the realize they don't have an account. They then create one but soon realize they is no order history etc. So option 2 would be most beneficial.
Option 1 also makes sense because it won't require any additional work on the customer end. Customers email is used to register and assigned a generic password which the customer can change after login.