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Originally Posted by while.e.kyote
in our case, it was an API implementation, but that wasn't where the support issues were.. In a couple of our test users they would go through the motions to get registered and have trouble either with the app on the phone or the registration process (we never did get it sorted out which was which)
The symptom was that Authy would show the "application" registered but it would never appear on the phone itself.
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I've successfully went through the registration process on I guess about 20 phones. When you run
www.authy.com/install in your phone browser it automtically suggests you to download an appropriate application, you should just follow the steps.
In any case, thank you for your feedback as well. Hope you try this module for X-Cart one day. Should you encounter any problems with registration, please contact me, Alex Diatchkov, directly via HelpDesk and I'll be glad to assist you.