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Originally Posted by cotc2001
If you are doing VOIP why not go the whole hog and do video conferencing  |
The commnication part of the software is targeted for organizing communication process with prospective customers and clients. In our opinion video conferrencing is not suitable for mass serving (call center like) communication. Imagine that you are doing online shopping, will you eager to let a sales agent/supporter to peek behind your shoulder or see you in your home robe, me not
To achive better personalization you can insert a photo of the operator in the communication window template.