[Jon]

Please see the note above in this thread, as this was a unique situation and we worked above and beyond to assist.

This is an old thread and not the same product as your are installing. We don't leave any of our clients waiting weeks for support (you may have read about people in this situation after having purchased XCSEO and whom are reporting such a delay on the forums currently.) We are available during business hours for email support, live chat support and/or phone support if needed. If you've submitted a ticket with us it will be addressed first thing during business hours tomorrow. As far as CDSEO Pro installation, all feedback we've had has been very positive about the ease of installation - the only problem you should experience is if your host does not support mod rewrite or isapi rewrite via .htaccess which is a requirement.