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Originally Posted by Will Hayes
but the real problem here is that you seem to be relaying all our messages back to your client and not getting involved directly yourself.
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Will,
I am the client. Our consultant (Paul), whom we have hired to update our site and install your mod, is working directly with your support staff concerning our issues. I've provided him with detailed notes about the problems we've been experiencing and in most cases, screenshots of the issues.
I'll see to it that he sees your post and will ask him to get in touch.
Thanks,
Rex