Re: How can I stop "X-payments Started" orders from being created?
Kevin, I believe you mean "NEW" payments at X-Payments side that get created for technical reason and in no way mean a lost sale - you are using default X-Cart iFrame integration with X-Payments and it can call X-Payments API e.g. when a customer changes selection of payment methods and then returns to X-Payments integrated method and thus call iFrame from X-Payments anew. X-Payments does so in order not to lose information about a new transaction.
Those "NEW" transactions got declined automatically after some time. But again - they do not mean a lost sale.
Alternative checkout routines work differently thus reduce number of "NEW" transactions. E.g. a separate page checkout via X-Payments or AlteredCarts OPC.
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Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
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