Re: Black Friday hell - X-payments designed for (by) geeks
Don't let it scare you.
We are learning of a few issues that makes x-payments crap out:
1. coupons - not verified, but transactions with discounts or coupons seem to be part of the issue;
2. customers not filling in the forms correctly -- omitting a cvv, not checking "i agree to terms", not selecting the correct credit card type, etc...
BUT OF COURSE -- we (the shop) should not require the customer be perfect else catastrophic failure of the transaction! The checkout should be forgiving and hold the customer's hand.
I'm working on solutions and the x-cart team has full access to my dev site.
If we can figure out what specifically is breaking things, we can "not do what breaks" (phase 1) then fix it (phase 2)
More to come.
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xcart 4.5.4 gold+ w/x-payments 1.0.6; xcart gold 4.4.4
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