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Originally Posted by Dougrun
I tired the migration tool and it moved products but not their images.
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The migration tool will work for you only if your XC4 store is fairly stock as far database goes. If you have any 3rd party modules or modifications that change the database, add new tables or new fields to XC tables - these will not be accounted for by the migration tool.
So if your store uses any and you are not ok with losing info you will need to do custom database transfer. Which involves knowing what's in XC4 database and how it relates to XC5 database structure and what goes where, etc. And write custom scripts to do the transfer.
As for images not being transferred - it is most likely due to either permissions or incorrect url reference.