Thread: Social LogIn
View Single Post
  #19  
Old 04-15-2017, 09:54 AM
 
japerez007 japerez007 is offline
 

Newbie
  
Join Date: Nov 2004
Posts: 6
 

Default Re: Social LogIn

Hi
Was this problem solved?

Error: We were unable to process this request
After trying to log in with a Facebook account.

My social login module / Facebook was working perfectly until a normal version upgrade was done. Problem was unnoticed until a customer gave us the heads up.

Still after doing xcart technical stuff procedures like,
-erasing the social modules from cart
-installing them again
-deleting facebook app
-generating a new Facebook app
-Logging in as a new Facebook integrator account
-creating new apps following the instructions
http://kb.x-cart.com/en/modules/social_login/setting_up_facebook_login_for_your_store.html

Still we are having the same error, it seems that Facebook have changed their procedures and this new data has not been incorporated on document
http://kb.x-cart.com/en/modules/social_login/setting_up_facebook_login_for_your_store.html

After doing all the testing to log in with a Facebook account, I tried doing the same as XCART DEMO STORE and the problem is the same. It displays the same error as on my page.
Error: We were unable to process this request

Please let us know next steps. thanks!
__________________
xcart-gold user
Reply With Quote