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Old 11-20-2017, 12:10 AM
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Join Date: Jul 2004
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Default Re: Abandoned Cart Reminder for X-Cart 5

Quote:
Originally Posted by sabinudash
Hi, it seems the mod does not send reminder emails automatically.

I have it set up to send reminder automatically in 1 hour (store setup > email notifications > cart reminders tab).

Abandoned cart cut-off time is 10 minutes for test purpose (my addons > Abandoned cart reminder module settings)

Even though I can see the abandoned orders (orders abandoned for test purpose) at Orders > Abandoned carts, it does not send the reminders automatically.

Is there anything I'm missing on this set up?

Appreciate any help. Thank you.

Did you configure your server to run the X-Cart script that start scheduled tasks?
Please check this article: https://kb.x-cart.com/modules/abandoned_cart_reminder/abandoned_cart_reminder_module_system_requirements ...tallation.html
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