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Old 07-03-2013, 08:06 PM
 
vaidya vaidya is offline
 

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Join Date: Jun 2013
Posts: 3
 

Unhappy merchant country not supported error

Hi,
I am having hard time solving this error.
I already have "Paypal payments pro" solution purchased with my paypal account and buyers are using it to make transactions through website which are not getting through.
I have integrated Paypal payments pro using X-payments following all the steps given in documentation.

Now there are two ways to make transaction in my website:

1) Using normal paypal which will let buyers redirect to paypal website for transactions. This works fine for me.
2) Paypal Payments Pro ->This let our buyers to process the payment through website only and after payment buyers are redirected to website.

But the problem is that whenever buyer tries to make the transaction using "paypal payments pro" he gets error as "Your merchant country is not supported".

I read about merchant country support on several forums. My merchant account is from Hongkong and I found this link.

http://help.x-cart.com/index.php?title=X-Cart:Payment_gateways_%28X-Cart_4.5%29

Here if you see, in front of paypal payments pro i see hongkong country mentioned which means it is supported. I dont understand what problem is coming though.

Can you please help me sorting out this issue? This is really urgent.
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