[aim]

Originally Posted by herber@wirehub.nl

I'm having customers with regular PayPal errors during payments.
This is the error in the log from today:


[code]21-Sep-2015 13:57:43 PAYMENTS message:
Payment processing failure.
Login: USERNAME_OF_CUSTOMER
IP: IP_OF_CUSTOMER
----
Payment method: PayPal Pro: ExpressCheckout
bill_output = Array
(
[cvvmes] => not set /
[code] => 2
[billmes] => Declined Status: Error: (Code: , Severity: )
)
original_bill_output = Array
(
[cvvmes] => not set /

 => 2
        [billmes] => Declined Status:  Error:  (Code: , Severity: )
    )
    responses of https requests = Array
    (
        [01-01-1970 01:00:00 1442836674] => Array
            (
                [0] => 0
                [1] => 
            )
    
    )
Request URI: /payment/payment_cc.php
Backtrace:
/www/shop/payment/payment_ccmid.php:460
/www/shop/payment/payment_ccend.php:48
/www/shop/payment/ps_paypal_pro_us.php:573
/www/shop/payment/ps_paypal_pro.php:128
/www/shop/payment/payment_cc.php:358

The payments come through eventually, I don't know whether this particular payment was done multiple times or just once & came through, but honestly I don't expect an error from PayPal at all.

Is there any way to find out what causes this error & get it fixed?

1)Add the code

define('PAYPAL_ADVANCED_DEBUG', 1);
define('PAYPAL_DEBUG', 1);

in your config.php

2)Analyze x-errors_paypal-<date>.php and x-errors_payments-<date>.php files

3)Remove the debug code