Originally Posted by lostdog9
We have x cart with refine filters on version 4.4.5. We have not been able to use it since we purchased it over two years ago. It slows down our server so much we have to turn it off or in a matter of 15 minutes or so we have to reboot the server> Really need this mod to be running. Looking for any advise on how to trace why it is happening.
Running on EWD Intel® Xeon E3-1240 Dedicated Server
We have investigated your site and found out that it contains a lot of modifications and 3rd party modules installed. There some incompatibilities may take place.
Also your site has jQuery the version 1.7.2, which is uncommon for X-Cart v.4.4.x.
We would recommend you to try Refine Filters for X-Cart 4.5.x or 4.6.x. You can take the newest versions of module in the Helpdesk file area.
And sure, we will help you to adapt the module to your version of store if you would like. Just let us know and project manager will contact you to estimate the works.