Problems with checkout:
I see the in the checkout
first name and last name is still repeated 3 times!
Either remover first name and last name from billing info or personal info info becuase by law this should be the same person, so it does not make sense.
Also going by other sites and the page will be less broken up looking if
under Billing info was
First name
last name
adress
...
phone
email
then we could eliminate personal information.
Also is there a shipping drop down on the shopping cart page anymore??
I think even though it is mentioned in a seperate checkout page( which is good ) it should still be part of the shopping cart page for the users who want to know the shipping costs quickly. Then what is selected on this page will be the default readio button that is selected on the "shipping and payment" checkout screen.
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Also on the "personal details" step in the checkout.
The authentication box on the top is confusing IMO.
This box should be off to the side and/or
it should be mroe clear that that this is for returning customers
look at the checkout of this site as an example
https://www.backcountry.com
As i feel how it is now it will confuse customers who do not have an account and even those who do have an account.
And why is there still a link for them to register. If they dont have an account then they should just ocmplete the nomal checkout process and choose to create an account.