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Old 03-25-2018, 11:30 PM
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xplorer xplorer is offline
 

X-Cart team
  
Join Date: Jul 2004
Posts: 925
 

Default Re: Abandoned Cart Reminder for X-Cart 5

Quote:
Originally Posted by snowboard
I have attached the 2 emails and the logo to this email.
Thanks for looking into this!

I apologise for the delay in replying to your message.

I've tried to use your logo on my local X-Cart installation, and the e-mail looks correctly in my Google Mail inbox (see the attached screenshot).

The module uses a ready-made e-mail template provided by X-Cart itself. There is another e-mail that uses the same template - the password recovery e-mail. Please follow the "Forgot password" link in the sign-in form, ask for a password for your e-mail and then check if this e-mail is affected by the same logo problem too.

Also, did you add any custom CSS rules that may relate to the problem?
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Last edited by qualiteam : 03-25-2018 at 11:50 PM.
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