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Old 08-03-2016, 07:10 AM
magicant magicant is offline

Advanced Member
Join Date: Jan 2004
Location: Manchester UK
Posts: 62

Default Re: Abandoned Cart Reminder module released

Hi Rocky, I am running Abandoned Cart and did post a tech support question a while back but cannot find where.

Basically I have 2 problems it seems..

1. it's not sending out the Auto Emails... I have tested this by setting the timer to an hour and nothing came in.

2. Even if an order has been placed on the actual site it's still showing it sometimes in the abandoned cart... If you compare the abandoned cart listings compared to orders you will see some of the names have completed their orders.

Please can you let me know best solution to fix this.. I can send you login details easily.

Many thanks
All the best
X-Cart Version: 4.7.6
PHP 5.3.29
MySQL server 5.6.29
MySQL client 5.6.29
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