View Single Post
  #1  
Old 03-25-2014, 02:11 PM
 
mworsnop mworsnop is offline
 

Senior Member
  
Join Date: Mar 2014
Posts: 140
 

Default Tech support - cold shoulder - not impressed with support

I needed to change the home button on the mobile module. I was told to change the file header.menu.tpl

The line with the href I was told to change to a standard URL. It does not work properly. So I started a new system from scratch, reinstalled the .12 updates and it still doesnt work.

All support could say is they will charge me to fix it. Its a brand new install from scratch. how could anything be wrong?

I think this is really backwards. I feel like every tech support issue I have put in I feel like its the cold shoulder and they really dont want me asking questions. I am not impressed at all. Does anyone else feel that way?

<li><a
class="link-home {setActiveTab(#home#)}"
data-theme="a"
data-icon="custom"
href="{buildURL(#mobile_catalog#)}"
data-prefetch><h3>{t(#Home#)}</h3>
</a></li>
__________________
Mark Worsnop

vers 5.3.3
Reply With Quote