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Old 09-19-2013, 11:27 AM
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rocky rocky is offline
 

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Join Date: Jul 2005
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Default Re: Abandoned Cart Reminder module released

Quote:
Originally Posted by kevinrm
For some reason, mine is not sending out the email automatically even though I have it set as such.

As I can see you've already contacted us via HelpDesk and one of our support engineers provided you with a solution. Hope it helps. If not, please let us know.

Quote:
Originally Posted by kevinrm
Yesterday I sent out about 10 notifications manually and finally got one order recovered so it does work. Had to re-word some of the verbiage a bit. I think the new upgrade which shows the thumbnails should increase recoveries.

Yes, I think no more than one email should be sent, and it must be sent relatively soon after the cart is abandoned.

1 out of 10 is a good result actually, I'm glad it works for you.
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