Re: failing merchant check
This error could occur when a refund does not meet the criteria listed under Transaction Settings in Payflow Pro.
This is what PayPal suggests doing https://www.paypal.com/us/smarthelp/article/why-did-i-get-result-code-117-ts1224
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Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
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