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Originally Posted by RoeBoeDog
Hello Rocky
Is it possible to also include a chat link within the email blast? Should we just make an icon and place the code in the email template?
I think it's important to give the customer an option to chat from clicking on the email.
Cheers.
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Yes sure, you can just open the email template and add something like:
<a href="link_to_chat">Chat with us</a>
By the way, can you please specify which chat system do you use?