[random]

Originally Posted by herber@wirehub.nl

The following 'bug' of this module has been haunting me since I've started using it:

The email that is sent to customers, shows the product prices excluding VAT.
That is no problem for customers that don't pay VAT, or haven't entered a country yet, but customers that have entered a country (or that are logged in) it's becoming a big problem.

More and more people are replying to the emails "why is the price higher than it is in the email??" and it starts to feel like I'm cheating them: they've seen the price + VAT on the website, they get an ACR email with the price excluding VAT, click on it and suddenly the price is back to include VAT again.

Every question receives the same answer: I'm sorry but you're in the EU so you have to pay VAT.

It would be great if the ACR module emails prices including VAT if the country of the user is known (and it is in most cases). Could this be added?

Such feature is planned by we don't have any ETA for it yet.