Originally Posted by AnneQuade
I have xcart 5.2.6 version , not sure if its a bug but its quite annoying as it seems that most of the customers who check out as guest dont get emails with links and if i go into their order under egoods I need to manually click on each link RENEW. Sometimes it happens with registered customers . Where should I look to have this issue resolved if its not a bug ?
The fact that some customers do receive such emails makes me think that the messages are blocked by their mail servers for some reason.
Could you please configure your X-Cart to use SMTP server to send out emails and check if the issue still persists?