Originally Posted by memoto
Our goal is that we check-in daily and provide assistance anywhere we can. The forum is a company initiative, where subject matter experts are consulted on topics requiring additional X-Cart investigation or feedback. Topics related to individual customer configuration or behavior are best directed to our technical support team where additional dedicated time can be spent assisting with investigation. We look forward to partnering with the entire community to help all X-Cart customers obtain the best possible experience!
Thanks for that generically well worded, corporate style, polite, reply, which.... didn't actually answer the question that was asked
You @memoto have always been an active, informative, helpful XC forum participant, but that wasn't the actual question raised to be fair. The question was about those that are fully accountable & responsible for XC becoming active participants... We're guessing that's a NO then
but we should never say never eh?